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We got a new job details in Optim Healthcare & they are Hiring Candidates for Macon, GA 31210
Company Name : Optim Healthcare
Company Location : b26e648aa840f222
Job Position : Macon, GA 31210
Job Category : Jobs in b26e648aa840f222
Job Description :
Optim Health System is seeking a full time Front Desk Representative for our Macon location.
Promptly answers all incoming calls within 3 rings in a professional and efficient manner. Using a tone that conveys warmth, empathy and patience.
Demonstrates a courteous, friendly and professional demeanor while he/she greets patients, visitors and vendors. Portrays the same demeanor while answering and routing phone calls. Illustrates efficiency regarding patient and doctor inquiries by responding to their needs in a timely manner.
Accurately enters all patient demographics and insurance information into the system.
Runs initial eligibility to ensure accurate insurance information obtained. Obtains any authorizations as needed and accurately inputs and ties authorization to the patient’s appointment.
Maintains a professional demeanor even when callers are upset, and contacting a supervisor if necessary.
Schedules and maintains the provider schedules to include cancellations and rescheduling.
Requests patient medical records and signed releases as required.
Provides directions and general information to patients to include the required script for their appointment and provider protocols.
Maintains a high level of confidentiality when servicing patients.
Maintains a knowledge of the practice phone tree therefore transferring calls appropriately.
Be required to work flexible hours.
Performs all other duties as assigned.
Vacation, Personal, and Sick Time Off
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