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We got a new job details in Gene Ptacek & Son Fire Equipment & they are Hiring Candidates for Cleveland, OH 44144
Job Details
Company Name : Gene Ptacek & Son Fire Equipment
Company Location : 20517905fe833ec9
Job Position : Cleveland, OH 44144
Job Category : Jobs in 20517905fe833ec9
Job Description :
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls as well as a Scheduler to put together efficient routes for the technicians. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed.. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for service calls
Prioritize calls according to urgency and importance
Use phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, reports, pricing etc
Enter data in computer system and maintain logs of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Comfortable with Microsoft Office Suite (Excel, Word)
Fast typing with experience in data entry
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
Job Type: Full-time
Pay: $20.00 – $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Dispatching/Scheduling: 1 year (Preferred)
Work Location: One location
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