Phone and Computer Repair Technician job vacancy in Cali-Phonia – Jobs in Folsom, CA 95630

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Job Details
Company Name :
Company Location :
Folsom, CA 95630
Job Position :
Phone and Computer Repair Technician
Job Category :
Jobs in Folsom, CA 95630

Job Description :
Job Description Mobile Phone and Computer Repair Technician – Training Provided
Our Phone Computer Repair Technicians keep our customers connected by engaging with them to explore device issues, repairing mobile phones and computer. You’ll work inside a repair store and work face-to-face, over the phone and online with our customers delivering personalized customer experience and serving as a technical support resource.
Resolve customer issues relating to equipment problems by repairing computers, phones, tablets and other consumer electronics.
Engage with customers, assess and diagnose device issues and perform needed repairs.
Repair smartphones by utilising tools and processes to determine and perform the most effective repair method.
Meet or exceed key performance objectives, including service and repair metrics.
Manage repair inventory involving new parts, recording inventory volumes and tracking parts.
1 year experience with product service support or troubleshooting electronics.
1 year of face-to-face customer service experience.
Knowledge of mobile devices and operating systems.
High School diploma or equivalent.
Strong oral and written communication skills.
Strong teamwork and collaboration skills.
Basic knowledge of Microsoft Office.
How We’re Different
We start you with training so you can be an expert in device repair and provide a superior customer experience.
Job Types: Full-time, Part-time, Internship
Pay: $10.00 – $20.00 per hour
Flexible schedule
8 hour shift
Weekend availability
Ability to commute/relocate:
Folsom, CA 95630: Reliably commute or planning to relocate before starting work (Required)
Computer repair: 1 year (Preferred)
Cell phone repair: 1 year (Preferred)
Driver’s License (Preferred)
Work Location: One location

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