Customer Service Representative job vacancy in Primer Concepts Inc – Jobs in Seattle, WA

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We got a new job details in Primer Concepts Inc & they are Hiring Candidates for Customer Service Representative

Job Details
Company Name :
Primer Concepts Inc
Company Location :
Seattle, WA
Job Position :
Customer Service Representative
Job Category :
Jobs in Seattle, WA

Job Description :
Primer Concepts is a national leading customer acquisition and management consulting firm based in Seattle. We specialize in creating customer service strategies that prioritize consumers’ wants and needs, and we are driven by a desire to provide lasting, iconic customer experiences. This demands a special kind of Customer Service Representative – one who takes the time to listen, understand and establish trust with their customers.
The Customer Service Representative opportunity within our firm is the direct contact between potential customers and clients. This position’s main objective is to provide unwavering support to the customer, answering questions, offering service support, and delivering unique, tailored customer service solutions.
Benefits Of Our Customer Service Representative:
Access to the industry’s top professionals for personal development and mentorship
Competitive WEEKLY pay and industry-leading commission packages
Opportunities to earn additional income through bonuses and client incentives
Supportive and encouraging team-oriented environment; COVID-19 hasn’t stopped us from building collaborative and strong relationships across our team
Organic growth opportunities – We reward team members based on their performance, skill, and leadership ability
What The Customer Service Representative Will Be Doing:
Follow all CDC and local mandates while working with customers. We are not willing to compromise your safety OR the customers
Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence
Deliver personalized product and service recommendations with the customer’s wants and needs at the forefront
Accurately notate, complete, and file product order forms using an intense level of discretion while working with confidential customer information
Work with Customer Service Management and senior leadership to stay updated on product and service knowledge, compliance policies, and delivery/installation changes
What Skills You Will Need To Be A Successful Customer Service Representative:
1-2 years of customer service experience, preferably in a retail or hospitality environment
Timely and dependable; You possess a reputation as always being on time and prepared
Technologically savvy – You are comfortable working with new apps, software and can easily navigate through a tablet
Confidence in your ability to overcome challenges and achieve personal and professional goals
Excellent communication and interpersonal skills
Professional appearance and conduct
Must be comfortable working in a fast-paced, high energy environment where creativity, proactivity, and teamwork are essential
Job Type: Full-time
Pay: $750.00 – $1,100.00 per week
Employee assistance program
Paid training
Monday to Friday
Weekend availability
Work Location: Multiple Locations

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