Clinical Implementation Manager job vacancy in ConsortiEX Inc. – Jobs in United States

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Job Details
Company Name :
ConsortiEX Inc.
Company Location :
United States
Job Position :
Clinical Implementation Manager
Job Category :
Jobs in United States

Job Description :
ConsortiEX is hiring a Clinical Services Manager to join our team.
ConsortiEX, a highly innovative IT software and services company, was founded in 2013 to provide software and services to manage the ordering, production, distribution, and tracking of pharmaceuticals. Trusted by over 1000 hospitals across the US. ConsortiEX is looking to attract people with our same values: Teamwork, Responsive, Integrity, and Respect. We are looking for candidates who bring a collaborative attitude, are life-long learners, and take pride in a job well done.Job Summary
The Clinical Services Manager is responsible for supporting ConsortiEX products and services while maintaining customer relationships with a variety of clinicians and other key customer stakeholders. The Clinical Services Manager is a proactive member of the ConsortiEX field clinical services team that works in partnership with the Marketing, Sales, and Operations teams to meet ConsortiEX’s strategic and tactical goals and objectives.
The purpose of this position is to oversee and manage all aspects of customer experience, including relationship and account management, project management, consultative advice, implementation, operations, and ongoing support. This position requires a person with health care and/or health information technology experience and knowledge, as well as a health care consulting, account management, or product/project management background. The ability to manage multi-disciplinary projects and implement clinical health IT products is required. Be an integral part of an innovative, fast-paced clinical and business development team.Job Responsibilities
This position requires a person with strong written and verbal communication skills, project and product management, and consultative skills to work strategically and operationally with key clients. The candidate’s responsibilities shall include, but not limited to:
Meet all aspects of the client relationship by working with the clients in a consultative manner to provide both strategic and tactical advice and understand their specific needs.
Work within all areas of the organization to effectively communicate client needs and ensure all client obligations meet and exceed their expectations.
Handle customer-specific product requirements and ensure alignment with company product management functions and software development cycles.
Oversee client implementations.
Prioritize and plan work independently.
Develop a strong knowledge of the Assure-Trak Product suite.
Lead in-person and web-based user training courses.
Performing other assigned duties or special projects as required.
Intimate knowledge of health-system IV compounding and pharmacy workflow and operations
Ability to work with other ConsortiEX functional areas and the client, to drive and deliver client-focused products and services.
Proven organizational skills demonstrated by thorough project plans, client agendas, and client presentations.
Ability to tell the story of our solutions’ impact to the client.
Ability to train users on how to use the product.
Attention to detail and ability to create powerpoint presentations, reports, and analyses.
Proficiency in the creation and maintenance of project plans.
Effective in working at the client site, independently, or in a home office.
Ability to travel extensively as required.
Strong written and oral communication skills.
Exceptional organizational and relationship management skills.
5+ years of experience in health care
Knowledge of various facets of the health care and health IT industry.
Experience with health IT, including clinical systems, automated devices, or electronic health records
7+ years in health care
BA/BS in health sciences.
Competencies: To perform the job successfully, an individual should demonstrate the following:
· Continuous Learning – Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
· Customer Service – Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
· Planning & Organization -Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
· Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in the early stages. Works well at group problem-solving situations.
· Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts success of team above own interests.
· Use of Technology – Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of 1-year experience in healthcare
Intimate knowledge of health-system IV compounding and pharmacy workflow and operations
Proven organizational skills demonstrated by written and verbal communication
Attention to detailed documentation and proficiency in following project plans
Effective in working at the client site, independently, or in a home office
Must be able to travel 50% of the time
Experience with health IT, including clinical systems, automated devices, or electronic health records
Experience with SaaS companies and products
Associate’s degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability:
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent, and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Computer Skills:
MS Office required, JIRA/Atlassian preferred
Certificates and Licenses:
Certified Pharmacy Technician – preferred
Supervisory Responsibilities: This job has no supervisory responsibilities.
Job Type: Full-time
Pay: $65,000.00 – $85,000.00 per year
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance
8 hour shift
Monday to Friday
COVID-19 considerations:All employees are required to follow the policies in place to maintain a safe and healthy workplace.
Bachelor’s (Preferred)
healthcare: 7 years (Preferred)
Willingness to travel:
50% (Required)
Work Location: On the road

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