Release Manager job vacancy in CentralReach – Jobs in United States

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Job Details
Company Name :
Company Location :
United States
Job Position :
Release Manager
Job Category :
Jobs in United States

Job Description :
CentralReach is the
#1 provider of SaaS software solutions for autism care. Trusted by more than 115,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis therapy with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

The Release Manager will work with the Agile development teams and other technical teams such as DBAs, Dev Ops, product owners and product managers, involved in the coordination of the software release and associated activities with the Release teams.

Key Accountabilities:

Facilitation of Release related meetings such as:
Planning sessions working with the development teams to understand what is intended to be delivered to Production
Change Management; understand when changes are needed for a scheduled release, that the appropriate documentation and associated authorizations are captured and documented.
Go- No-Go sessions; working with the Stakeholders team leads to ensure that everything is ready” for the release and authorization is received from Management to proceed with the Release Systems Release; coordination of the activities articulated in the planning sessions including the post-production verification steps.
Tracks any issues and ensure their timely resolution by working with the development teams and maintain post release metrics
Oversight of regular scheduled releases and as well as ad-hoc / hotfix system releases
Communicate with stakeholders ensuring transparency of activities on the progress toward a Release.
Ensure the ‘Release tickets” are updated appropriately and Release manifest / checklist are maintained. The Release activities also conform to the regulatory standards.
Off Hours availability will be required but can be accumulated by flexibility with the work schedule

Desired Skills and Experience:

Bachelor’s degree. Relevant combination of education and experience may be considered in lieu of degree.
PMP certification highly preferred.
Four years of Release Management experience in a software development environment working with application development, product and agile delivery teams
Experience in Cloud Technology of a SaaS environment is a plus
Prior experience as software analyst, developer or tester preferred.
Demonstrable knowledge in working with Agile.
Understanding of the fundamentals of iterative and incremental development.
Team Management. Negotiation and Communication skills.
Excellent communication, facilitation and mentoring skills.
Demonstrable conflict resolution skills.
Demonstrable risk management and mitigation skills,
Knowledge of tools used to assist with scrum team planning like Jira, confluence.
Use of Jira for the management of team backlog and sprint tracking preferred.
Proven ability to multi-task in a fast-paced environment while remaining focused on service to the customer
Ability to understand business needs and conceptualize and implement information systems that support those business strategies.
Ability to effectively exchange information clearly and concisely, and present ideas, reports facts and other information, and respond to questions as appropriate.
Ability to interact with others to build consensus and get decisions implemented.
Ability to establish workflows, manages multiple projects, and meet necessary deadlines.



CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.

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