Inside Counter Sales Representative job vacancy in Thermal Supply Inc – Jobs in Anchorage, AK 99503

Looking for a New Job? kartikent.com is one stop place for searching new job openings.
We got a new job details in Thermal Supply Inc & they are Hiring Candidates for Inside Counter Sales Representative

Job Details
Company Name : Thermal Supply Inc
Company Location : Anchorage, AK 99503
Job Position : Inside Counter Sales Representative
Job Category : Jobs in Anchorage, AK 99503

Job Description :
Responds to customer inquiries via the phone or in person at the branch sales counter regarding Thermal’s products or services. Assist customers by writing up orders, quotes, and providing additional information as required to make the sale. Determines best method to resolve problems to ensure customer satisfaction and adherence to Thermal’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures and or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of Thermal’s policies, procedures, practices, products, and services.
Duties and Responsibilities:
Answer branch phones
Execute all aspects of the counter sales function including order entry
Existing account management – call on occasion to check on customer satisfaction
Serve as primary contact with accounts �� develop excellent relationships
Provide customers with product and delivery information
Process purchase orders and requests for quotes
Provide accurate information regarding availability of in-stock items
Recommend alternate products based on cost, availability, or specifications
Generate new and repeat sales by providing product and technical information in a timely manner
Educate customers about features and benefits of products in order to improve product related sales and customer satisfaction
Keep current on competitive activity and pricing
Supports and implements all Company promos with all customers
Other tasks as assigned
Knowledge and Skills:
High School diploma or GED required
General knowledge of Refrigeration/HVAC wholesale experience
Product knowledge and understanding of the Refrigeration and HVAC industries
Comprehends Thermal’s Inside Sales, Warehouse, and delivery functions
Excellent verbal and written communication skills
Ability to multitask
Shows good judgement and demonstrates calmness under pressure
Computer knowledge including Microsoft Office
* Proactive, self-motivated and willingly seeks opportunities to benefit Thermal Supply
Positive approach towards customers and fellow staff members
Thinks creatively and identifies sales opportunities
Able to communicate with customers in person or on the phone
Good organizational skills
Reports to: Branch Manager
Job Type: Full-time
Pay: $20.00 – $23.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: One location