Cruise Dock Tour Representative job vacancy in Alaska Travel Adventures – Jobs in United States

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We got a new job details in Alaska Travel Adventures & they are Hiring Candidates for Cruise Dock Tour Representative

Job Details
Company Name :
Alaska Travel Adventures
Company Location :
United States
Job Position :
Cruise Dock Tour Representative
Job Category :
Jobs in United States

Job Description :
Please apply through our website
All applicants MUST complete the general application on our website in order to be considered.
***Location: Juneau, AK***
If not already Juneau based, you must be willing to relocate to Alaska for the dates you commit to work. Low cost employee housing will be made available to you
Work Dates: April – mid October, 2022 (2022 Alaska Cruise Season)
Pay: $17/Hr
This is a great position for someone who wants to get their foot in the door in the travel or tourism industries. You will also gain valuable experience working along side cruise industry professionals.
As a Dock Representative, you are the main point of contact with guests and cruise line shore excursion managers. You will greet and dispatch tour guests on the cruise ship dock in a friendly and professional manner. You will manage daily tour counts, tour tickets and invoice settlement with the shore excursion managers. As the first people to greet our clients, it is vital that you make a great first impression. Attention to detail, excellent customer service, conflict resolution and communication skills are required for this position. Be prepared to work outdoors in inclement weather.Duties will include but are not limited to:
Accurate completion of administrative duties and reservations (training will be provided)
Maintaining a positive, professional work relationship with cruise line staff
Maintaining confidentiality regarding Alaska Travel Adventures’ financial information
Accurately communicating updates and important information utilizing email, phone & handheld radio
Promoting growth of tour sales with cruise line personnel
Troubleshooting customer service issues in a calm & professional manner
Creating a positive, professional culture and work environment
Understanding and compliance with all company safety & operational policies’
About us
Founded in 1978, we are one of Alaska’s most experienced adventure tour companies. Alaska Travel Adventures seeks to provide a safe and memorable experience to all of our Guests and our Employees.
Job Types: Full-time, Contract, Temporary
Pay: $17.00 per hour
8 hour shift
Day shift
Monday to Friday
Supplemental Pay:
Bonus pay
COVID-19 considerations:Alaska Travel Adventures follows all covid-19 compliance regulations
Application Question(s):
If currently outside of Alaska; are you willing to relocate to Alaska for your agreed upon work dates?
Have you completed our online application at ? (you must complete this application to be considered for this position)
High school or equivalent (Preferred)
Work Location: Multiple Locations

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