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We got a new job details in CURE Auto Insurance & they are Hiring Candidates for Claims Manager
Company Name : CURE Auto Insurance
Company Location : Dearborn Heights, MI 48127
Job Position : Claims Manager
Job Category : Jobs in Dearborn Heights, MI 48127
Job Description :
This position is dedicated to overseeing the administration of claims activities across all claims departments. Assertively or Ambitiously manages the disposition of claims, ensures complete and sound claim settlements, legal reviews and investigations in accordance with state and company policies and procedures. Responsible for establishing reserve recommendations in cases exceeding individual authority. Responsible for the selection, training, development and performance of personnel as well as performance reviews and day-to-day supervision of all claims related staff. Provides input to strategic decisions that affect the functional area of responsibility. Capable of resolving escalated issues arising from operations, while ensuring coordination with other departments.
Essential Job Functions: Oversee and supervise all personnel and functions related to claims management.
Assist in evaluating current processes to streamline production and workflow.
Supervise and review all adjuster activity, claim and expense payments.
Maintain all department reports, forms and letters for accuracy and relevant up-to-date information.
Identify trends and create reports to manage those trends. Work with upper management in evaluating trends and answering any related questions.
Lead department meetings to communicate issues, changes, company business and department progress.
Manage the workload of assigned claims to ensure that pending claims are attended to in a timely manner.
Oversee staff training and daily staff activity.
Proactively assess claim processes and develop strategies to maintain or improve performance.
Monitor and document ongoing performance utilizing objective data and subjective observation.
Collaborate with management and supervisors to promote accurate and ongoing performance feedback and promote career development.
Manage and set priorities on the daily operations of the department, manage employee performance to achieve unit, department and company goals and report as needed to upper management.
Implement polices to manage compliance requirements with claim handling guidelines and ensure good faith claims handling.
Direct adjusters on proper reserving and payments when over their authority.
Work closely with in-house and external counsel.
Monitor and report on performance of outside vendors.
Contributes to project reviews and assists in designs for projects both within claims and as assigned.
Participates in long-range departmental planning and provides input to operational decisions.
Accountable for team performance and results.
Adhere to all Federal and State laws and regulations.
Perform special projects and other duties as assigned. Requirements:
Minimum 7 years direct claims handling and experience working with all levels of claim complexity.
Minimum 5 years of management or manager role experience with demonstrated ability to coach, direct and develop individuals.
Demonstrated and in-depth knowledge of application insurance coverage, state laws, regulations, policies, and practices.
Outgoing and eager, with the utmost professionalism in demeanor and appearance.
Self-motivated and able to grasp new concepts quickly. Must have strong time management and organizational skills.
Exceptional interpersonal skills.
Strong oral communication skills.
Ability to multitask and adapt to changing needs.
Openness to feedback and a strong desire to learn.
High School Diploma or GED equivalent required.
A Bachelor’s degree from an accredited four-year college or university is a plus.
Physical Actions/Environment: Working conditions are typical of an office environment. Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. Candidates must be willing to work onsite in the Princeton, NJ office*. *subject to change due to COVID-19
Schedule: Full-Time; Mondays – Fridays, 8:30am-5pm. All selected applicants will be required to complete the Predictive Index (PI) Assessment as part of CURE’s hiring process. Any applicant who requires a reasonable accommodation to complete the assessment may make a request to the HR Department (see EEO Statement). What We Offer You: Here at CURE, we believe members of our teams deserve more than great pay, and offer a great environment with career development and educational opportunities. We offer full-time employees a 401(k) retirement savings plan; great health, dental, and vision benefits; and life and disability insurance options. We also offer paid time off (including vacation, sick, & personal time and paid holidays) and teams who know how to have fun! If you’re interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today! CURE is an Equal Opportunity Employer. Our commitment is to hire the most qualified candidate, without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law. Consistent with the Americans with Disabilities Act (ADA) and NJ Law Against Discrimination, it is the policy of CURE to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact CURE Human Resources Department at
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