Customer Service Representative job vacancy in Babbitt’s Sports Center – Jobs in Muskegon, MI 49444

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We got a new job details in Babbitt’s Sports Center & they are Hiring Candidates for Customer Service Representative

Job Details
Company Name : Babbitt’s Sports Center
Company Location : Muskegon, MI 49444
Job Position : Customer Service Representative
Job Category : Jobs in Muskegon, MI 49444

Job Description :
We are looking for a experienced, upbeat, self-motivated individual that is able and willing to give world-class service in our call center. This position is NOT remote and is full time.
Babbitt’s owns the industry in power sports, offering Arctic Cat, Honda, Kawasaki, KTM, Polaris, Suzuki and Yamaha branded units. OEM parts and accessories.
At Babbitt’s Sports Center, customer happiness and our business reputation are our most important objectives. Our customers will always be treated justly, courteously and with authentic concern. It is our pledge to maintain friendly, straightforward and visible associations with our customers; productive, appreciative and encouraging relations with our employees; professional wholesome and contributory relations within the community wherein we reside. Our hope is that the goal of our employees is to strive for perfection in the day-to-day execution of their responsibilities. If this sounds exciting and like something you want to be part of we encourage you to apply!
Job Duties of Customer Service Representative:
Answer a high volume of phone calls/emails/chat regarding customer orders, product problem. Service questions and general client concerns.
Work with multiple computer programs to track orders
Ability to pay attention to detail and work between multiple tasks at a time.
You would attend weekly department meetings and engage in discussions
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
You will work closely with online department staff to reach individual and team goals.
Maintain a positive working relationship with all employees
Any additionals tasks or duties assigned.
Job Requirements of Customer Service Representative :
Ability to work in an energizing environment.
2+ years ‘experience with a call center or high call volume atmosphere preferred
Excellent customer service and communication skills.
Fast typing skills without spelling errors or grammatical mistakes
The applicant will have excellent attendance, positive attitude and be willing to work as a member of our team.
Ability to remain professional and courteous with customers at all times.
High school diploma/GED required.
Must complete a pre-employment background screening that includes a drug test.
Schedule:
Monday – Friday: 9:00 am – 6:15 pm (Wednesdays start at 8:30 am for weekly team meeting)Rotating Saturdays: 9:00 am – 2:00 pm (about one a month)
Benefits: We believe in rewarding our employees with excellent benefits. We are proud to offer Medical, Dental & Vision insurance, paid vacation and holidays, 401(k) retirement plans and an extraordinary employee discount program.
Babbitt’s provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Babbitt’s follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Babbitt’s expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Babbitt’s employees to perform their job duties may result in discipline up to and including discharge.
Job Type: Full-time
Pay: $14.00 – $16.00 per hour