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We got a new job details in Diemer Accounting & Tax Services, Inc. & they are Hiring Candidates for Front Desk Receptionist
Company Name : Diemer Accounting & Tax Services, Inc.
Company Location : Holland, MI 49424
Job Position : Front Desk Receptionist
Job Category : Jobs in Holland, MI 49424
Job Description :
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provide exceptional customer service.
Schedule appointments for sales staff to meet prospective customers.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Great Customer Service Skills.
Works well with other employees and is a team player with a positive attitude.
Ability to tactfully handle stressful and difficult situations.
Manage reception area greeting/checking in all visitors.
Help maintain a clean and organized office environment.
Operate general office equipment for various applications, such as database and document management
and word processing. * Answer and triage telephone calls and respond to general email inquiries.
Assist with travel arrangements.
Order and set up lunches as requested.
Maintain inventory of office supplies.
Process expense reports for business travel, events, and other office related expenses.
Sort and distribute mail daily.
Set up and manage paper or electronic filing systems, recording information, updating paperwork,
maintaining documents, or preparing reports as requested. * Maintain scheduling and event calendars as well as coordinate events.
Complete forms in accordance with company procedures.
Make copies of correspondence or other printed material.
Advanced working knowledge of Microsoft Word, PowerPoint and Excel (formulas, pivot tables), Outlook (calendar scheduling) and Concur (creating and managing travel arrangements); Microsoft certification a plus.
Strong focus on detail and accuracy of work with the ability to take on full ownership of assigned work.
Strong interpersonal and project/time management skills.
History of excellent written and verbal communication.
Ability to handle sensitive material and maintain confidentiality.
Strong organizational skills and flexibility to handle multiple tasks.
Proven ability to work effectively and efficiently in a fast-paced environment while having strong attention to detail.
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Proven experience as an administrative assistant or office admin assistant
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Vinyl Application experience is a plus but not needed.
Attention to detail – high priority!
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
8 hour shift
Would you be able to work evenings and some Saturdays during Income Tax Season (February to April)?
High school or equivalent (Preferred)
Customer service: 2 years (Preferred)
Work Location: One location
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